Privacy Policy Overview

This policy is designed to help you understand how we collect, use, and safeguard your personal data when interacting with our services.

Key Takeaways:

1. What information do we collect?
When you engage with our services, the type of personal data we collect will depend on your interactions with us and the features you use.

2. Sensitive data:
We do not handle sensitive personal information.

3. Data from third parties:
We do not obtain or process data from third-party sources.

4. How do we use your personal data?
We process your information to provide, enhance, and maintain our services, ensure security, prevent fraud, communicate with you, and comply with applicable laws. In certain cases, we may process your data for other purposes, but only with your explicit consent.

5. Who do we share your personal information with?
We may share personal data with authorized third parties in specific cases.

6. How do we protect your personal information?
We have both technical and organizational measures in place to ensure the protection of your personal data, but no system can be entirely immune from security risks.

7. Your rights:
Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, or delete your information.

8. How to exercise your rights:
To exercise your rights, you can contact us directly or submit a data request. We will respond to your request in accordance with applicable data protection laws.

1. Personal Information We Collect

Summary: We collect personal data that you voluntarily provide.

When you use our services, you may choose to provide us with personal information, such as:

• Full name
• Email address
• Contact and authentication details
• Company name (if applicable)

Automatically Collected Data:
We also gather certain data automatically when you use our platform, such as:

• IP addresses
• Browser settings and device specifications
• Usage patterns and technical logs

This data helps us maintain the security and smooth operation of our services and is often collected using cookies and other tracking technologies.

2. Why We Process Your Data

Summary: We process your data to improve service delivery, security, and legal compliance

Depending on how you interact with our services, we may use your data for the following purposes:

• To deliver requested services and handle your inquiries
• To notify you about policy updates or service changes
• To support communication between users
• To prevent fraud and protect vital interests

3. Legal Basis For Data Processing

Summary: We process your personal information based on legal grounds such as consent, contractual necessity, and legal obligations.

The legal justifications for processing your data may include:

• Consent: Your permission to process specific data, which can be withdrawn at any time.
• Contractual Obligation: Fulfilling contracts or responding to pre-contractual requests.
• Legal Requirement: Compliance with applicable laws and regulations.
• Vital Interests: Ensuring the safety and security of individuals.

For most processing activities, Xerces OU acts as the data controller, determining the purposes and methods of processing your personal data.

4. Sharing Personal Data

Summary: We share your data with third parties only when necessary and under strict guidelines.

We may share your personal data with trusted service providers, including:

• Data analytics companies
• Payment processing services
• Website hosting providers
• Authentication service providers

We may also share your data under certain conditions, such as:

• Business Transactions: If there is a merger, sale, or transfer of company assets, your data may be part of the transaction.
• Affiliates: We may share data with affiliated companies that comply with this privacy policy.

5. Cookies and Tracking Technologies

Summary: We use cookies to collect data for performance and analytical purposes.

We employ cookies and similar tools to help us understand how users interact with our services and to enhance the user experience. For more information, refer to our Cookie Policy.

6. Data Retention Policy

Summary: We keep your data only for as long as necessary to fulfill the purposes outlined in this policy.

We have taken stringent technical and organizational safeguards to protect your personal information. However, it is critical to understand that no internet transmission or digital storage solution can ever be totally safe. As a result, we cannot guarantee that unauthorized parties, such as hackers or cybercriminals, will not violate our security measures and misuse your information. While we try our best to protect your privacy, all information exchanged with our services is at your own risk. To reduce danger, we recommend utilizing our services in a secure environment.

7. Data Security

Summary: We take data security seriously and employ a variety of protective measures.

We use both organizational and technical security protocols to safeguard your data. However, no system is completely secure, so while we aim to protect your data, we cannot guarantee absolute security.

8. Minors Data

Summary: We do not knowingly collect data from individuals under the age of 18.

We do not intentionally collect or process personal data from minors. If we learn that we have inadvertently gathered such data, we will delete it promptly.

9. Your Privacy Rights

Summary: Depending on where you live, you may have certain rights regarding your personal data.

If you reside in specific regions, such as the EEA, UK, or Switzerland, you may have the right to:

• Access your personal data
• Request corrections or deletions
• Withdraw consent for processing your data

If we rely on your consent for data processing, you may revoke it at any time.

10. Do Not Track Signals

Summary: We currently do not respond to DNT signals.

While some browsers offer a Do-Not-Track feature, we do not respond to these signals, as there is no agreed-upon standard for implementing them.

11. Changes To This Policy

Policy Updates:
We may revise this privacy policy from time to time. All updates will be reflected on this page, and we encourage you to check back regularly to stay informed. The latest update was on 1 October 2024.

12. Contact Information

If you have any questions or concerns about this privacy policy, feel free to contact us:

Xerces OU
Harju maakond, Tallinn, Haabersti linnaosa,

Päevalille tn 6-15, 13517, Estonia
Email: contact@xerces.com